Privacy

Privacy Policy – How 101 Game Protects Your Data

At 101 game, your privacy is taken seriously. This policy explains exactly what personal information we collect from players in Pakistan, how we use it, and the choices you have over your own data.

Last Updated: January 2026

1 Introduction

This Privacy Policy describes how 101 game ("we", "us", "our", "the Platform") collects, stores, uses, and protects the personal information of players who register and use the platform at 101game.onl. It applies to all players based in Pakistan and anyone else who interacts with our website.

By creating an account on the platform, you acknowledge that you have read and understood this policy. We encourage you to read it in full so you know exactly what data we hold about you and why. This policy works alongside our Terms and Conditions and Responsible Gaming guidelines.

Our Commitment: We do not sell your personal data to third parties. We only collect information that is genuinely needed to provide, secure, and improve the platform for players in Pakistan.

If you have questions about anything in this policy or want to exercise any of your data rights, you can reach our support team through the contact details in the footer of this page. We will always respond to legitimate privacy queries promptly.

2 Data We Collect

We collect different types of personal information depending on how you interact with 101 game. Below is a summary of the main categories:

Data Category Examples Why We Need It
Identity Data Full name, date of birth, CNIC details Account registration and age/identity verification
Contact Data Email address, phone number Account communications, security alerts, support
Financial Data Payment method details, transaction history in PKR Processing deposits and withdrawals
Gaming Activity Bets placed, games played, session history Service delivery, responsible gaming monitoring
Technical Data IP address, device type, browser, OS Security, fraud prevention, platform optimisation
Usage Data Pages visited, time on site, features used Improving platform performance and user experience
Marketing Preferences Opt-in/out status for promotions Sending relevant offers only to consenting players

We do not collect special categories of sensitive personal data such as biometric data, health records, or political opinions. We only collect what is strictly necessary for the purposes described in this policy.

3 How We Collect Your Information

Your personal information reaches us through several routes:

  • Direct from you: When you register an account, make a deposit or withdrawal, contact support, or update your account settings, you provide data directly to us.
  • Automatically: When you use the platform, technical data such as your IP address, device details, and browsing behaviour is collected automatically through cookies and analytics tools.
  • Payment processors: When transactions are processed through JazzCash, Easypaisa , Raast, or bank transfer, relevant transaction confirmation data is shared with us by the payment provider.
  • Third-party game providers: Game providers who supply slots, live casino, and other games to the platform may share gameplay data with us to ensure correct settlement of bets and winnings.
  • Verification services: Where identity verification is required, we may use third-party verification partners who confirm the accuracy of the documents you submit.

Note: We never purchase personal data lists from marketing companies or data brokers. All data we hold about you has been collected through your direct interaction with the platform or through the service providers we work with to deliver the gaming experience.

4 How We Use Your Data

The information we hold about you is used for the following purposes:

  • Account management: Creating and maintaining your account, verifying your identity, and keeping your details accurate and up to date.
  • Service delivery: Processing deposits and withdrawals in PKR, settling bets on sports events like PSL cricket and T20 matches, crediting casino winnings, and operating the game lobby.
  • Security and fraud prevention: Monitoring for suspicious activity, detecting duplicate accounts, preventing money laundering, and protecting the integrity of the platform for all players.
  • Responsible gaming: Tracking gameplay patterns to identify potential problem gambling behaviour and, where necessary, reaching out to players who may benefit from support or who have set self-exclusion limits.
  • Customer support: Responding to queries, resolving complaints, and managing account issues efficiently.
  • Legal compliance: Meeting obligations related to anti-money laundering (AML), know-your-customer (KYC) processes, and other applicable legal requirements.
  • Platform improvement: Analysing usage data to improve site performance, game selection, and the overall player experience.
  • Marketing (with consent): Sending promotional offers, bonus notifications, and updates about new games or features — but only where you have opted in to receive these communications. You can opt out at any time from your account settings.

Legal Basis: We process your data based on contract performance (delivering the platform service), legitimate interests (security and fraud prevention), legal obligations (KYC/AML), and your consent (marketing communications).

5 Data Sharing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share data with external parties in the following limited circumstances:

  • Game providers: To deliver slots, live casino, and other games on the platform. These providers receive only the data necessary to run games and settle results.
  • Payment processors: JazzCash, Easypaisa, Raast, bank transfer partners, and other supported payment methods receive transaction data necessary to process your deposits and withdrawals in PKR.
  • Identity verification partners: To confirm your identity and age when required, verification data may be shared with trusted KYC service providers.
  • IT and infrastructure providers: Hosting, security, and technical service providers who support the operation of the platform. These parties are bound by strict data processing agreements.
  • Legal authorities: Where required by law, court order, or to prevent serious fraud, we may be required to share information with relevant authorities.

All third parties we work with are required to handle your data securely, use it only for the specific purpose agreed, and comply with applicable data protection requirements. We do not permit our partners to use your data for their own marketing.

6 Payment Data & Financial Information

All financial transactions on 101 game are conducted in PKR. We take the security of your payment information very seriously. Here is how we handle it:

  • Full card numbers and mobile wallet PINs are never stored on our servers. Payment credentials are handled directly by our payment processor partners including JazzCash and Easypaisa integrations.
  • Transaction records — including deposit amounts, withdrawal requests, and bonus credits — are stored securely as part of your account history.
  • We retain financial transaction records for as long as required to meet legal and regulatory obligations.
  • Deposits must come from payment accounts registered in your own name. Third-party payments are not accepted.

Fraud Monitoring: All financial activity on the platform is monitored for unusual patterns. This is done to protect players and to meet our obligations under anti-money laundering requirements. Unusual transactions may trigger an additional verification request before being processed.

7 Cookies & Tracking Technologies

101 game uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit the site.

We use the following types of cookies:

  • Essential cookies: These are necessary for the website to function. They manage your login session, keep you logged in securely, and remember your preferences. These cannot be disabled without breaking core platform functions.
  • Analytics cookies: These help us understand how players navigate the site — which pages are most visited, where players spend time, and how the platform performs on different devices. This data is aggregated and anonymised.
  • Functional cookies: These remember your language, currency, and display preferences to personalise your experience on return visits.
  • Marketing cookies: Where you have consented, these cookies allow us to show you relevant promotions and track the effectiveness of our offers. You can withdraw consent at any time.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of the platform from working correctly.

8 Data Retention

We keep your personal data for as long as is necessary to fulfil the purposes described in this policy, including meeting legal and compliance obligations. The general retention principles we follow are:

  • Active accounts: Data is retained for the full duration your account is active on the platform.
  • Closed accounts: Following account closure, we retain identity and transaction records for a minimum period required for anti-money laundering compliance and to resolve any outstanding disputes.
  • Marketing data: If you withdraw consent for marketing, your preferences are updated immediately and you will not receive further promotional communications. Opt-out records are kept to ensure compliance.
  • Legal holds: Where data is required for ongoing legal matters, investigations, or regulatory requirements, it will be retained until those matters are resolved.

Once data is no longer required and there is no legal basis to retain it, it is securely deleted or anonymised.

9 How We Keep Your Data Secure

Protecting your personal information is a priority at 101 game. We implement a range of technical and organisational security measures, including:

  • SSL/TLS encryption for all data transmitted between your device and our servers.
  • Secure, access-controlled server environments with regular security audits.
  • Two-factor authentication options available for player accounts.
  • Regular monitoring of platform systems for unusual activity or potential breaches.
  • Strict internal access controls — only staff with a genuine need to access your data can do so.
  • Staff training on data protection responsibilities and security practices.

Your Role: Security is a shared responsibility. Keep your login credentials private, use a strong password, and enable two-factor authentication in your account settings. If you suspect unauthorised access to your account, contact support immediately.

While we take every reasonable measure to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights or freedoms, we will notify affected players promptly and take immediate remedial action.

10 Your Privacy Rights

As a player on the 101 game platform, you have meaningful control over your personal data. The rights you can exercise are summarised below:

Right to Access

Request a copy of the personal data we hold about you at any time.

Right to Correct

Ask us to correct any inaccurate or incomplete information in your account.

Right to Delete

Request deletion of your data where there is no legal basis to retain it.

Right to Restrict

Ask us to limit how we process your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format for transfer.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, contact our support team using the details in the footer. We aim to respond to all valid requests within a reasonable timeframe. Some requests may require identity verification before we can act on them.

11 Minors and Under-18 Protection

101 game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All players must confirm they are 18 or older during registration, and we may request proof of age at any time.

If we discover that a registered account belongs to someone under 18, the account will be closed immediately, any winnings will be forfeited, and deposits will be returned after review. Any personal data collected from a minor will be deleted as soon as we become aware of the situation.

Parents and guardians who are concerned about a minor accessing the platform are encouraged to use parental control software and to contact our support team if they have any concerns.

12 Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make significant changes, we will update the "Last Updated" date at the top of this page and notify registered players where appropriate through in-platform notifications or email.

We encourage you to review this policy periodically. Your continued use of the platform after any changes are posted means you accept the updated policy. If you disagree with any changes, you should stop using the platform and contact support to discuss your account.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, please get in touch with our support team. We are available 24/7 and will do our best to resolve your query as quickly as possible.

You can reach us through the in-account help centre or via the support email displayed in the footer of this page. For responsible gaming-related concerns, including self-exclusion requests, please visit the Responsible Gaming page directly.

Data Requests: For formal access requests, correction requests, or deletion requests, please contact support with "Privacy Request" in the subject line. We may ask for proof of identity to process your request securely.

How We Protect Your Privacy

A quick overview of the measures 101 game takes to keep your data safe and your experience secure.

End-to-End Encryption

All data sent between your device and our platform is protected with SSL/TLS encryption. Your login credentials, payment details, and personal information travel securely at all times.

KYC Verification

We verify player identities to prevent fraud, protect accounts, and maintain a safe environment. Verification documents are handled with strict confidentiality and stored securely.

No Data Selling

Your personal information is never sold, rented, or shared with marketing companies. We only share data with the service partners needed to operate the platform — nothing more.

Secure PKR Payments

Deposits and withdrawals via JazzCash, Easypaisa, Raast, and bank transfer are processed through certified payment channels. We never store your full card or wallet credentials on our servers.

You Control Your Data

Access, correct, or request deletion of your data at any time. Manage your marketing preferences from your account settings. Your privacy rights are always available to you.

Responsible Gaming Monitoring

Gaming activity data is used to support responsible gaming tools such as deposit limits and self-exclusion. This helps us provide a safer and more mindful platform for all adult players.

Play Safely at 101 Game Pakistan

Your data is protected, your payments are secure, and your privacy is respected. Join thousands of players already enjoying slots, live casino, and PSL cricket betting — all in PKR.

18+ only. Play responsibly. This Privacy Policy applies to all registered players.